Generally you have two options to set up your phone.

If you choose POP, your device will download your emails to your phone and store them on your phone. You can delete them off the server immediately, never or within a specific time frame. We recommend leaving a copy of your emails on the server for 7-14 days. Leaving a copy on the server for a period of time will ensure that other devices you use can download the emails too.

Your details when using POP should be the following:

  • username & email = user@yourdomain.com
  • password = the password we supplied you with
  • incoming mail server = mail.yourdomain.com
    • incoming mail server port = 995
    • SSL = Yes
  • outgoing mail server = mail.yourdomain.com
    • outgoing mail server port = 465
    • SSL = Yes

When using IMAP to manage your emails, your emails are stored on the web server (as opposed to being stored on your device). This will allow you to synchronise your emails across multiple devices. Your mailbox limit is set to 2GB by default, which means that overtime, you will have to delete old emails to free up space on the server.

Your details when using IMAP should be the following:

  • username & email = user@yourdomain.com
  • password = the password we supplied you with
  • incoming mailserver = mail.yourdomain.com
    • incomign mailserver port = 993
    • SSL = Yes
  • outgoing mail server = mail.yourdomain.com
    • outgoing mail server port = 465
    • SSL = Yes

Step-by-step guide on setting up your email on your mobile device

Please follow this guide

Please follow this guide.